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Six critical steps for banking and finance sector to attract people from ethnic minorities

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working-hard bradfordBusiness in the Community has published a report about a number of careers that are not attracting people from ethnic minorities.  Banking and finance is one of the key sectors with low representation.

BIC’s research talked about a significant number of people who say that banking and finance is ‘not for the likes of them’ – and that this sector has the lowest number of role models from ethnic minorities.

Whilst I am not totally convinced with the methodology of this research, anyone who has walked into a UK banking head office (rather than the call centres) would agree that this sector needs to achieve a more representative workforce.

Achieving shift change can take years.  But there are six simple steps that banking and financial organizations could initiate, which I believe would achieve significant results.

These are based on overcoming what I see as the key problems

  • Lack of role models – not just senior figures, but also friends and family who have gone into banking roles
  • Difficult to rise up the career ladder
  • Lack of links with widest communities of schools and universities – particularly the less high performing
  • Little understanding of cultural barriers and encouragement for those least likely to go into banking careers
  • Belief that the underlying ethics and values of banks are questionable – this is a problem in the UK generally but can be especially difficult for those from ethnic minorities, where religious beliefs are often stronger

The six steps are:

1.   Create strong links with schools, colleges and universities  – especially those with higher percentages of students from ethnic minorities.  This should include

–        Work shadowing opportunities

–        Work experience

–        Placements

–        Projects

–        Scholarships

2.   Dialogue between senior and junior staff – there is still an old boys’ network operating.  Set up positive discussion and mentoring between all cultures.  Identify and change issues

3.   Advertising Halifax has had a strong advertising campaign reflecting diversity of its customers.  This could be extended to show the career opportunities available to all under-represented groups

4.   Conducive organizational culture – nurture talented individuals and provide support to help in rising up the ladder.  Promote positive aspects of different cultures (e.g. Muslims don’t drink – they will never have a hangover!) both internally and to clients

5.   Professional networking of ethnic groups – women started doing this 20 years ago. Support and encourage this among ethnic minority groups

6.   ‘Who’s who’ in banking and finance from ethnic minority groups  – a website to promote senior figures from ethnic minority groups in this sector.  Their career stories, challenges along the way, tips for others.


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